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1000052934
Steplab - View the Drop-ins/Observation/Feedback by a Mentor
Purpose : For a Development Lead (DL), the below outlines the steps using which they can view the Dr
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1000057283
How to unarchive a user on Steplab?
1. To unarchive a user who is a Trainee, check which school they belong to on Salesforce. This i
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1000057539
Mentor Account Do not Exist on Steplab
Check the Sync logs on Steplab. On Steplab , go to Manage --> Admin tools--> Teach First Sync Logs
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1000057541
QTS for Training Programme
QTS stands for Qualified Teacher Status . It is a status given to trainees after they complete year
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1000057557
How will the user access the Steplab application?
End users (Trainees, Development Leads, SDLs , Tutors(2021 only), Mentors) will be access
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1000057558
How will the user get created and updated on the Steplab application?
Users accounts will be created/updated/deactivated via the automated process
This
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1000057559
User (DL/Tutor/Mentor) reporting that they cannot see their trainees on Steplab
Check whether the reported user is mapped as the Trainee’s DL/Tutor/Mentor on Salesfo