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1000023900
How to clear the Local Cache
From time to time the support team may ask you to clear your local cache to help resolve a particula
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1000023909
Collect Client Logs
If our Help Desk (VIA) has requested for you to collect the client logs from your Skype for Business
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1000024197
888 Appears When I Attempt To Dial A Number
If 888 appears in front of the number for no apparent reason, this means that your administrator has
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1000024199
Cannot Add, Remove, Or Move Contacts Or Groups At This Time
When attempting to add contacts to your Skype for Business contact list you receive the following er
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1000024200
Cannot Search Outlook Contacts
In order for Skype for Business to search your Outlook Contacts, Outlook needs to be running in Cach
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1000024201
GUID In-Front Of SIP Address
When disabling Skype for Business Online, sometimes a long string of characters appears in front of
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1000024202
Hearing Dial Tone Whilst In A Call
When on a call and a dial tone can be heard, this is likely to be an issue where multiple users are
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1000024203
SIP And SMTP Address Mis-Match
In order for Outlook Integration to function fully, please ensure the email mailbox has both the SIP
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1000024204
Visual Basic For Application Not Installed
You may receive this error when attempting to view or share a Powerpoint presentation in a Skype for
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1000024205
VIA Support Contacts <<<IT ONLY>>>
We are contactable on any of the following numbers:
03333442464
+442078712880 (Inter