Iris Connect : Mapping between Trainee and Support role is missing/incorrect
Issue Description:
- My Trainee is unable to share the Videos/reflection with me
- Trainee is unable to search me on Iris website
Reason:
- The mapping is not up-to-date on Iris website, due to which Trainee is unable to share with their support role (Development Lead/Tutor/Mentor)
- to check who has been mapped to the Trainee on Iris,
Search for the trainee with the name, click on the cog wheel and select workspace users
Cohort 2021 - Trainee - data
Resolution: