Queries regarding the Purchase Management
Description: Depending on your query,
different teams are responsible for different elements of Purchase
Management.
Please see below to ensure you
are contacting the correct individual or team.
· New Purchase
Management User requests for expense accounts – please log the new user request here.
o All User administration queries sit with
the IT Service Desk, through this support portal.
· Password
resets and other technical queries – please see the article “Purchase
Management common Queries and resolution” on this portal for further
information.
· Access
to requisitions – please contact Accounts Payable, cc Lucy Metcalfe.
o All requisition users are authorised and
trained by Accounts Payable.
· Approval
changes. Any request for a permanent change of approval workflows
must be sent, along with documented rationale for the change, the date the
change will take place and sign-off by a more senior budget holder, to managementaccounts@teachfirst.org.uk.
These will be reviewed, and you will be contacted prior to the change taking
place.
o ‘Senior budget holder’ varies depending
on the change; for changes of AD/LD level, the relevant area Director must
provide consent. For Director-level changes, Executive Director sign-off
is required.
o Please note that temporary ‘holiday
approvals’ are managed self-service through the Purchase Management portal as
normal.”