How to Log a Service Request

Log a Service Request if you want to change something or request something new, for example to book a projector or to schedule a webinar.

Click onto 'Request a New Service'

- you will then be presented with the screen below.

To log a Service Request, you can view all available items or narrow your search in the options on the left.

For example, to request a set of headphones, this will fall under ‘I need to book or borrow’

Simply hover over the item you require and select ‘Request Now’

Then complete the date required. It is worth noting that for all Service Requests, we require 5 business days’ notice, though we obviously aim to resolve as soon as possible.

Then simply click ‘Place Request’ and the Service Desk will be in touch!

If you have any questions, please speak to a member of the IT Service Desk, who will be delighted to help, at the IT Service Desk Hub or on 020 3862 8484.