How to dock your laptop
Description: This document will take you through how to dock your laptop.
It is better to dock your laptop while the lid is closed.
Place the laptop on the desk, with the opening of the lid facing towards you.
Laptop
Docking Station:
Each desk will have a black Dell docking station like the one shown above with wires connected to it.
You will need to connect the other end of the cable that is in port USB in at the back of the box to your laptops USB port as shown below
If you are still experiencing issues with not seeing anything on the external screen after connecting the cable use the Windows key + P to either duplicate/extend your display and ensure monitor is on also please check that the docking station is receiving power, you can test this by checking the front of the box for a white light. if there is a white light at the front then it is receiving power. if not ensure the power cable is connected to the back of the docking station as shown below:
You should then check that all the cables are connected to the external monitor and nothing is loose.
Check the back of the docking station and ensure the monitor cable is connected to either the HDMI or Display port as shown in diagram below
Any further issues after checking through the above then please raise a incident ticket.